Close all programs. Tap on the Start and select Settings Select the Connections tab at bottom of screen. Tap on the Beam icon. Remove check mark from Receive all incoming beams. Tap OK. Also tap the Wifi option and make sure Wifi is turned off.
Sometimes if these settings are activated it could interfere with GPS signals. If still having issues, it would be best to call our Support Department at 800-282-4103 for further assistance.