It sounds as though the file is stuck out their in limbo. Go to the Help Menu and select About Trimble or FW. When the About window displays, on your keyboard type the letter R. This will reset the A/R file. I suspect you will get a message about how many files were corrected. Click OK. Then it will automatically do the same process for the Accounts Payable. Click OK to close the About window. Then go back to the Record Income or Sales. Select the correct Purchaser and date/memo. Click the ROA button and I suspect that the Receivable will be listed again.