April 06, 2016 02:48PM
If you go to the Files tab you can download the raw data files from Slingshot. If you download and unzip the file that has a status of "Processed" that will have an "Advanced.xml" file. If you open that file you'll see the Customer and Field are blank. There's nothing we can do if there are no values here.

My best suggestion would be to e-mail the files to Raven support and see if they can provide any suggestions for help.

Regarding how to fix the data in Connected Farm, we do not have the ability to change the field on a task today. However, this is planned for the future.
SubjectAuthorPosted

Raven Viper to Connected Farm

RogerCochranMarch 23, 2016 11:44AM

Re: Raven Viper to Connected Farm

Deb HurrawMarch 23, 2016 03:40PM

Re: Raven Viper to Connected Farm

RogerCochranApril 05, 2016 05:03PM

Re: Raven Viper to Connected Farm

Scott NusbaumApril 06, 2016 08:14AM

Re: Raven Viper to Connected Farm

RogerCochranApril 06, 2016 08:42AM

Re: Raven Viper to Connected Farm

Scott NusbaumApril 06, 2016 02:48PM



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