Just to clarify - you sent the file from the Scout App. Did it then display on the Connected Farm website on the Fields Tab? Then within Farm Works when going to the Connected Farm Menu you selected Sync with Connected Farm? If so, what option did you select for the Conflicts and what check box options were selected?
Within Farm Works, when you right click on the unwanted Client do you have a delete or retire option or what is happening that it does not allow to delete or go away?