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FW Office : Process Inbox -

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April 21, 2014 11:09AM
Issue: attempting to "Process Inbox" in the "Connected Farm" tab, and Formworks crashes.

Steps: open farms works 2013.09.557
Select "Connected Farm" tab
note: one Cell Phone (android Samsung galaxy 4 Active) has two items pending in the inbox
No other items pending for inbox or outbox for the other items.

Select "Process inbox"

Error Message: Application has encountered a problem and needs to close. (office.exe)

Used prior instructions to clear synced devices by deleting 4 files in the project and re-populating the devices.

Tried above steps with same result.

Appears that each time I try to sync from this phone (Scouting/NVDI), farmworks hangs and crashes, (I have not attempted to complete an activity on a different device.

Event Properties:

Faulting application office.exe, version 2013.9.0.557, faulting module office.exe, version 2013.9.0.557, fault address 0x007dae6e.

For more information, see Help and Support Center at [].

FW Office : Process Inbox -

cewwrisleyApril 21, 2014 11:09AM

Re: FW Office : Process Inbox -

Nicole YoqueletApril 21, 2014 04:50PM

Re: FW Office : Process Inbox -

cewwrisleyApril 26, 2014 02:01PM

Re: FW Office : Process Inbox -

Nicole YoqueletApril 28, 2014 04:11PM

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