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Workaround for Guidemate issue

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August 17, 2009 05:24PM
Kathy,

I thought I would post the workaround for the Guidemate lightbar issue, per our telephone conversation this morning. I don't know whether anyone else is having this problem or not. The problem occurs when recalling an incomplete job in which Guidemate is being used (See Sitemate post: 4/29/09). The lightbar doesn't appear, but looks like it is trying to display. The "Start Guidance" and "Load Guidance" buttons are displayed, but they don't function. The workaround is: Open the incomplete job, then open the "View" dropdown menu and toggle off "View Guidemate". Now toggle it back on. Everything now works correctly.

Kurt
SubjectAuthorPosted

Workaround for Guidemate issue

Kurt M Van NessAugust 17, 2009 05:24PM

Re: Workaround for Guidemate issue

Scott NusbaumAugust 20, 2009 08:49AM



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